8l777 Privacy
Policy

8l777 collects personal data from users at various points during the account lifecycle. We collect only the information that is genuinely necessary for operating a safe, compliant, and enjoyable online gaming platform for players based in Bangladesh and other permitted jurisdictions. The categories of data we collect are described below.

Registration & Identity Data: When you create an 8l777 account, we collect your full legal name, date of birth, email address, mobile phone number, and residential address. This information is used to set up your account, verify your identity, and fulfil our Know Your Customer (KYC) obligations.

Verification Documents: As part of the KYC process, we may request copies of government-issued photographic identification (such as your National Identity Card, passport, or driving licence) and proof of address (such as a utility bill or bank statement dated within the past 90 days). These documents are stored securely and used exclusively for identity and age verification.

Financial Data: When you make a deposit or request a withdrawal, we collect transaction details including the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction amounts in BDT, and timestamps. We do not store full card numbers or mobile banking PINs — payment transactions are processed through encrypted, PCI-DSS-compliant channels.

Gaming Activity Data: We record your betting and gaming history on the 8l777 platform, including sports bets placed, casino game sessions, wager amounts, wins and losses, and bonus usage. This data is used for account management, dispute resolution, responsible gaming monitoring, and platform improvement.

We do not knowingly collect personal data from individuals under the age of 18. If we discover that personal data has been collected from an underage user, that data will be deleted promptly and the associated account will be closed. Parents or guardians who believe a minor has submitted data to 8l777 should contact [email protected] immediately.

8l777 processes your personal data for specific, clearly defined purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The primary purposes for which 8l777 processes personal data are as follows:

• Account Management: To create, maintain, and administer your 8l777 account, including processing deposits and withdrawals, applying bonuses, and maintaining your betting history.
• Identity & Age Verification: To confirm that you meet the minimum age requirement of 18 years and to verify your identity in accordance with our KYC obligations. This is a legal requirement for operating a responsible online gaming platform.
• Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and card payment networks. Your financial data is shared with payment processors only to the extent necessary to complete each transaction.
• Customer Support: To respond to queries, complaints, and disputes submitted through the 8l777 support channels. Support interactions may be recorded and retained for quality assurance and training purposes.
• Responsible Gaming: To monitor gaming patterns and identify potential indicators of problem gambling behaviour. Where such indicators are detected, 8l777 may proactively reach out to the relevant user or apply responsible gaming interventions in line with our Responsible Gaming Policy.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, account takeovers, money laundering, and other prohibited conduct on the platform.
• Legal & Regulatory Compliance: To meet obligations under applicable law, including anti-money laundering (AML) regulations, data retention requirements, and any requests from competent legal authorities.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the 8l777 platform, enhance game offerings, and optimise the user experience for Bangladeshi players.
• Marketing Communications: With your explicit consent, to send you promotional emails, SMS messages, or in-platform notifications about 8l777 bonuses, new games, seasonal promotions (such as BPL or IPL specials), and platform updates. You may withdraw consent for marketing communications at any time.

8l777 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. However, to operate the platform effectively and comply with legal obligations, we share certain categories of data with the following types of third-party partners:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, and Mastercard receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are independently responsible for the data they process.
• Identity Verification Partners: Third-party KYC service providers may process copies of your identity documents to confirm your identity and age. These providers are contractually bound to use your data exclusively for the verification purpose and to delete it once the verification process is complete.
• Game Content Providers: Casino game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session data necessary to deliver their games through the 8l777 platform. These providers do not receive your personally identifiable information.
• Analytics Providers: We use third-party web analytics tools to understand how users interact with the 8l777 platform. Analytics data is aggregated and anonymised wherever possible. Raw personally identifiable data is not shared with analytics vendors.
• Legal Authorities: 8l777 may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required by applicable law, court order, or in connection with the investigation of fraud, money laundering, or other criminal activity.

When personal data is transferred to or processed by a service provider located outside Bangladesh, 8l777 takes steps to ensure that an adequate level of data protection is maintained, including contractual protections equivalent to those required under internationally recognised data protection standards.

8l777 uses cookies and similar tracking technologies (such as web beacons and local storage) to keep the platform functional, secure, and personalised. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain executable code and cannot access other data stored on your device.

The cookies used by 8l777 fall into the following categories:

You can control and manage cookies through your web browser settings. Most modern browsers allow you to block all cookies, block third-party cookies only, or delete cookies that have already been set. Please note that disabling strictly necessary cookies will prevent the 8l777 platform from functioning correctly — for example, you will not be able to maintain a logged-in session.

8l777 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following retention periods apply to the principal data categories processed by 8l777:

• Account & Identity Data: Retained for the duration of your active account and for a period of 7 years following permanent account closure, in accordance with financial record-keeping obligations.
• Transaction Records: Retained for a minimum of 7 years from the date of the transaction to comply with AML record-keeping requirements.
• KYC Documents: Retained for 5 years from the date of verification or from the date of account closure, whichever is later.
• Customer Support Communications: Retained for 3 years from the date of the last interaction, unless the communication relates to a live dispute, in which case it is retained until the dispute is fully resolved and the standard retention period thereafter.
• Marketing Consent Records: Retained for 3 years from the date consent was given, or from the date it was withdrawn, to demonstrate compliance with consent obligations.
• Analytical & Technical Logs: Retained for 13 months on a rolling basis, after which they are aggregated and anonymised for long-term trend analysis.

All personal data processed by 8l777 is stored on secure servers protected by access controls, encryption at rest, and regular security auditing. 8l777 maintains internal data governance procedures to ensure that retention schedules are followed consistently across all data categories and storage systems.

As a registered user of the 8l777 platform, you hold the following rights in relation to your personal data. These rights can be exercised at any time by contacting our support team at [email protected] with the subject line "Privacy Rights Request".

• Right of Access: You have the right to request a copy of all personal data that 8l777 holds about you. We will provide this information in a structured, readable format within 30 days of receiving a verified request.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account information directly via Account Settings without needing to submit a formal request.
• Right to Erasure: You may request the deletion of your personal data. Where erasure is technically and legally possible — that is, where we are not required to retain the data by law — we will action the request within 30 days. Note that transaction records and KYC documents are subject to mandatory retention periods and cannot be deleted on request within those periods.
• Right to Data Portability: You may request that your personal data be provided to you in a machine-readable format (such as CSV or JSON) so that it can be transferred to another service provider.
• Right to Restriction: In certain circumstances, you may request that we restrict the processing of your personal data — for example, while a rectification request is being investigated.
• Right to Object: You have the right to object to processing based on legitimate interests, including the use of your data for direct marketing. Once an objection to marketing is received, we will cease marketing communications immediately.
• Right to Withdraw Consent: Where processing is based on consent (for example, marketing emails), you may withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

8l777 aims to respond to all verified privacy rights requests within 30 calendar days. In complex cases, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for the delay within the initial 30-day window.

8l777 takes the security of your personal and financial data seriously. We maintain a comprehensive set of technical and organisational security measures designed to protect data against unauthorised access, accidental loss, destruction, or disclosure.

• Transport Layer Security (TLS/SSL): All data transmitted between your browser or app and 8l777 servers is encrypted using 256-bit TLS encryption. This protects your login credentials, personal data, and financial transaction details from interception during transit.
• Encryption at Rest: Sensitive data stored in 8l777 databases — including identity documents and financial records — is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data within 8l777's internal systems is restricted on a strict need-to-know basis. Staff members are granted access only to the data categories required for their specific role, and all access is logged and audited.
• Two-Factor Authentication: 8l777 offers two-factor authentication (2FA) via SMS OTP to all registered users. We strongly recommend enabling 2FA to protect your account against unauthorised access, particularly before making withdrawal requests.
• Fraud Monitoring: 8l777 operates continuous automated fraud monitoring across all account and transaction activity. Anomalous behaviour triggers automated alerts and human review to protect users and the integrity of the platform.
• Regular Security Audits: The 8l777 platform undergoes regular third-party security assessments, including vulnerability scanning and penetration testing, to identify and remediate potential weaknesses before they can be exploited.

In the unlikely event of a data breach that poses a risk to your rights and freedoms, 8l777 will notify affected users without undue delay after becoming aware of the breach. The notification will describe the nature of the breach, the categories and approximate number of individuals affected, and the steps we are taking to address it.

8l777 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When a material change is made to this Policy, we will notify registered users via email or via a prominent in-platform notification at least 7 days before the change takes effect.

The "Last Updated" date displayed at the top of this page always reflects the effective date of the current version of the Privacy Policy. We encourage you to review this Policy periodically to stay informed about how 8l777 is protecting your personal data. Continued use of the 8l777 platform following notification of a Policy update constitutes acceptance of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 8l777 holds about you, please contact our Data Support team using the details below. All privacy-related enquiries are handled in English and will receive a response within 5 business days of receipt.

• Email: [email protected] — use subject line "Privacy Enquiry"
• Response Time: Within 5 business days for general enquiries; within 30 days for formal rights requests
• Language: All correspondence handled in English
• Hours: Support team available 24/7, Bangladesh Standard Time (BST, UTC+6)

This Privacy Policy should be read alongside the Terms & Conditions and the Responsible Gaming Policy, both of which form part of the overall legal framework governing your use of the 8l777 platform.  18+  Play Responsibly.